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Date:
July 24, 2025
Regarding customer service for foreigners

Recently, we have been seeing more and more international customers at our store, which makes us very happy!
Being able to exchange with different cultures is a lot of fun for me as it allows me to make new discoveries.
Since I can only speak Japanese, I use an interpreter app to communicate with customers.
Interpretation for customers who do not speak Japanese takes time, so there may be some wait times.
Therefore, taking into account the time required for interpretation, we have set the fee at 20% above the regular rate.
We hope you understand.
The image below shows the nails of a customer who came to our store from Germany last month.
The customer was planning to wear a kimono to a friend's wedding, so she ordered a kimono pattern.
Also, since the customer liked anime, I drew clouds like those in Dragon Ball.
We hope to continue providing services that will make people from all over the world happy!
Staff Profile
mai
Owner of emunail/Nail Artist, Certified Instructor of the Japan Nail Artist Association Headquarters

